Support
How can we help?
Use this page for RedFlag app help, subscription support, and App Store review contact.
Contact
Email: thomasbaharris@icloud.com
For subscriptions, purchases, refunds, and billing, Apple manages the transaction through your Apple Account. You can manage or cancel subscriptions in iOS Settings under your Apple Account.
Common Questions
Why did a product not appear?
RedFlag uses available product data and may not have every product, region, or package variation. If a product is missing, try searching by brand or product name. Premium+ includes product-photo recovery for hard-to-identify products.
Are RedFlag results medical advice?
No. RedFlag provides educational wellness information only. It does not diagnose, treat, prevent, or cure any condition.
Why do results show confidence or data-quality notes?
Product labels, ingredient lists, and public databases can be incomplete. RedFlag separates label-detected information from inferred concerns and marks source limitations where possible.
How do I manage my subscription?
Open the Settings app on your iPhone, tap your Apple Account, then Subscriptions. From there you can manage, cancel, or restore RedFlag subscriptions.